Legal
Privacy Policy
Last updated: 20 July 2026. This policy explains how Maple Spirit Lounge handles personal information in Canada.
1. Who we are
Maple Spirit Lounge operates land-based gaming lounges, hotel facilities, and restaurants in Canada. For privacy questions, contact [email protected] or write to 100 Front Street West, Toronto, ON M5J 1E3.
2. Information we collect
- Contact details you submit via forms or email (name, email, phone, organization).
- Reservation and visit details needed to host you on property.
- Technical data such as browser type, device category, and pages viewed when you use this website.
- Age-verification preference stored locally in your browser after you confirm eligibility.
3. How we use information
We use personal information to respond to inquiries, manage reservations and employment applications, operate our venues safely, improve our website, and meet legal or regulatory obligations applicable to land-based hospitality and gaming operators in Canada.
4. Sharing
We do not sell personal information. We may share information with service providers who support hosting, email delivery, or security, and with authorities when required by law. Partners receive only what is necessary for a specific collaboration you have requested.
5. Retention
We keep information only as long as needed for the purposes above, or as required by Canadian law and provincial gaming regulations, then delete or anonymize it.
6. Your choices
Subject to applicable law (including PIPEDA and provincial privacy statutes), you may request access to, correction of, or deletion of personal information we hold about you. Email [email protected] with “Privacy Request” in the subject line.
7. Security
We apply reasonable administrative and technical safeguards. No method of transmission or storage is completely secure; please use caution when sharing sensitive details by email.
8. Children
Our venues and website are intended for adults who meet provincial legal-age requirements for gaming. We do not knowingly collect information from minors.
9. Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after updates constitutes notice of the revised policy.